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Our growing membership is compelling evidence that British consumers want to take control of their data and reclaim their right to a quiet life. We share news, advice and insights to help protect each other.
I am so happy😌 I haven’t had unwanted calls, I am 77 and it’s made a big difference since joining Individual Protection Service. Thank you.
Excellent service and friendly staff, always very helpful thank you so much.
I joined IPS a few months ago and since I have joined I have had almost NO cold calls and I haven’t had 1 piece of junk mail at all. Thank you so much IPS. So glad I joined and will pass my name on to all my friends and family. Thank you.
Telephone Preference Service
The Telephone Preference Service (TPS) is the UK’s only official ‘Do Not Call’ register for landline and mobile numbers. It allows people and businesses to opt out of unsolicited live sales and marketing calls.
Mail Preference Service
The Mailing Preference Service (MPS) is a free service set up in 1983 and funded by the direct mail industry to enable consumers to have their names and home addresses in the UK removed from lists used by the industry. It is actively supported by the Royal Mail and all directly involved trade associations and fully supported by The Information Commissioners Office (ICO).
TPS is the official Opt Out Register for the UK. IPS is not a replacement or competitive service to TPS, but a private community of members intent on reducing unwanted nuisance marketing and scams. We actively help TPS to become ever more effective.
When joining the IPS community, members are automatically registered to TPS, as well as other official registers to remove their details from marketing lists.
As part of your IPS membership, you are registered to TPS which is available for both Landline and Mobile. The IPS community is here to provide advice and guidance to help protect you from any and all forms of intrusive nuisance marketing and scams.
If a company, regardless of where they are in the world, is calling someone in the UK; they are legally obligated to abide by UK marketing regulations and stop calling consumers who are registered with TPS. Find out more here.
If you are still receiving marketing calls that you have not opted in to, the caller is likely to be an unlawful organisation, a scam or fraud. There are a number of ways to protect yourself from this, which you can find in the Advice section on our website. We encourage you to report these instances to help all IPS members fight back against these companies.
There are a few reasons you may still be receiving calls once signed up.
The first step is to make sure your TPS registration is active, which you can check on the TPS Website.
Make sure it has been 28 days since you registered, as that is the TPS timeline before their protection comes into effect. After that, anyone still calling you with a marketing offer that you have not opted in to is likely to be breaking the law (third paragraph on this page) and is potentially a scam or fraud.
There are a number of ways to protect yourself from this, which we have covered in greater detail here.