Welcome to the IPS News & Guidance page.

Here you will find the latest cold call and scam news as well as our guidance on how to protect your personal data and maintain privacy.

For the most up to date news stories and advice, find us on:

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Over £44,000 lost to a PayPal scam
Action Fraud

Over £44,000 lost to a PayPal scam

95 people have reported losing over £44,000 to a PayPal scam that lures in victims using hacked Facebook accounts. Messages are sent by fraudsters purporting to be friends and family stating that they have sold a camera on eBay but that they are unable to process the payment.
Peterborough Trading Standards warning over cold callers
Peterborough Telegraph

Peterborough Trading Standards warning over cold callers

Peterborough Trading Standards have warned of cold callers offering left over tarmac. After a initially offering a small quote, the callers carry out the work before demanding a large amount of money.
How to stop your cold calls
Individual Protection Service

How to stop your cold calls

Nuisance calls are an unwanted interruption to our daily lives. They can also cause anxiety and distress, or result in people being scammed. And whilst the number of cold calls made are slowly declining, in January 2020, two in five adults still said they receive cold calls.
Protect yourself from the latest holiday scams
Individual Protection Service

Protect yourself from the latest holiday scams

The government have announced that many summer holidays can now go ahead, unfortunately criminals are likely to exploit this situation to defraud people out of their money. Whether booking a last minute trip away or trying to claim back money from a cancelled holiday, this page explains how to avoid becoming a victim of a holiday scam.
Protect yourself from smart device hackers
Individual Protection Service

Protect yourself from smart device hackers

Criminals are using the latest technology as an opportunity to attempt to defraud people. Just like a smartphone, laptop or PC, smart devices can be hacked to leave your data and privacy at risk. This advice explains how to set up and manage your smart device to keep your home and information safe.
COVID-19 Scam Awareness Guide
Individual Protection Service

COVID-19 Scam Awareness Guide

Criminals are using the ongoing coronavirus crisis as an opportunity to attempt to defraud people. These types of scams are being carried out on the doorstep, on the phone and using the internet via social media, emails and websites.
Protect yourself from COVID-19 scams
Individual Protection Service

Protect yourself from COVID-19 scams

We are all living through a very challenging and changeable time. Sadly, there is no situation that fraudsters and scammers won’t seek to exploit. So, how do you avoid falling victim to these sorts of scams?
Guide to avoiding fraudsters and scams
Individual Protection Service

Guide to avoiding fraudsters and scams

As part of your IPS membership, you have been registered with the Telephone Preference Service and Mailing Preference Service which help reduce your exposure to unwanted calls and mails. Here is out short guide to avoiding Fraudster and Scams.
UK Consumers Targeted by Tesco 4k TV Phishing Scam
Info Security Group

UK Consumers Targeted by Tesco 4k TV Phishing Scam

UK consumers are being warned to watch out for a new Tesco phishing scam falsely claiming to be giving away 500 TVs.
Glasgow cold call businessman who carried out 110,000 nuisance blitz gets cut off
Scottish Daily Record

Glasgow cold call businessman who carried out 110,000 nuisance blitz gets cut off

Jonathon De Sousa who ran a company called Xternal Property Renovations has been barred by the government Insolvency Service from acting as a company director for 5 years.
Pension scams study finds almost 90% of people would miss warning signs
Yahoo Finance

Pension scams study finds almost 90% of people would miss warning signs

Nearly nine in 10 people would fail to spot common warning signs of a pensions scam - such as the promise of unusually high investment returns and offers of "free financial advice" - research has found.

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