You don’t need to be polite to scammers
UK Finance go on to highlight that nearly 1 in 4 people admit to finding it hard to say ‘no’ or hang up on an unknown caller. That’s 19% of respondents who struggle to say ‘no’ to a text asking for personal information and 23% of people who struggle when it is a direct phone call. Overall 92% agreed to saying ‘yes’ to certain questions from a stranger during one of these interactions so as not to appear rude.
IPS gave some tips on how to practise getting out of these conversations in a recent article.
September hosts a national campaign called Take Five, where the main messaging is to:
Stop, think and challenge requests from unknown callers.
Reporting unusual approaches from scam callers is something everyone can do more about. We can tell our banks (and the police) immediately to protect others around the country.
IPS believe it should be a lot easier to report AND get feedback on your complaint. You can read more in our 2021 Manifesto.
Spokesman for Take Five, Tony Blake said:
“Criminals are experts at pretending to be someone they are not and can fool even the savviest of people, who don’t want to seem rude.
“If someone contacts you unprompted and asks for personal or financial information, stop and take a moment to think, even if they claim to be from an organisation you trust. Only criminals will put pressure on you to act quickly. Remember it’s ok to say no and contact the organisation through a route you know to be genuine.
“The banking and finance industry works to tackle fraud on every front, through investing millions in advanced technology and working closely with the government and law enforcement to stop the criminal gangs responsible.”