What to remember if it happens to you
1 – THINK
Take a moment to ask yourself: “I’ve read about a lot of scams like this at the moment. Is this a scam? Have I ever had a call like this before? Would they really call me to tell me this? Would it be a problem if I just asked them to put it in writing and hung up the phone?”
2 – QUESTION
If asked, do not ‘Press 1’. You could incur a hefty ‘phone bill as experienced by one of our longstanding members. If you do ‘Press 1’ you will be asked for personal information. Do some research online or ask a friend for their opinion afterwards: it’s often comforting to read that this is a scam and others have shared their experiences and warnings.
3 – ACT
If you have handed over details and regretted it, work out where you use those details and get in touch with the companies who hold them. It might make sense to check your online accounts to make sure everything is as you would expect and update your password for any accounts you are super keen to protect.
You can also add your experience to those that have been already collected by Action Fraud and please do share details of the incident with fellow IPS members below.