What should you look out for?
A text message will arrive out of the blue (your first clue as unexpected will most likely mean unwanted). It will claim that “Your Royal Mail parcel is awaiting delivery. Please confirm the settlement of 2.99 (GBP) on the following link:” A typical example is shown below:
The short-form web address highlighted in blue is another tell-tale sign of a scam and leads users off to a fake website that asks unwitting visitors to divulge personal data and payment details which the scammers use for other frauds and scams they have running.
Some of the text messages even have an additional line which states, somewhat ominously, that: “Actions will be taken if you do not pay this fee.”
Do not click on the weblink.
Even that seemingly innocent action shows the scammers that you are receiving and acting on their messages. You don’t want them to know anything about you. They will use this knowledge for other scams they are working on – even if this one doesn’t work on you.
An email arrives looking genuine at first glance. It warns homeowners that they need to confirm some details to organise the re-delivery of a package following a previously unsuccessful delivery attempt.
See the example below, although the date will be more relevant and recent for any email you receive.
The email directs the customer to a link, which opens an information form. The form asks users for their card number, security code, sort code, account number and mother’s maiden name.
It also provides a parcel number while stating that: ‘without this personal information, your package will not be redelivered’.
Action Fraud tweeted: “Watch out for these fake Royal Mail emails. They’ve been reported to us over 1,700 times. Help us remove malicious emails and websites like these by forwarding suspicious emails to: firstname.lastname@example.org.”