Today, Wilding talked about the Phishing scams he has been seeing a lot of, which IPS has previously reported on. Phishing is the fraudulent attempt to obtain sensitive information or data, such as usernames, passwords and credit card details, by disguising oneself as a trustworthy entity in an electronic communication, in this case, via email.
Victims are receiving fraudulent emails from people claiming to be from DPD, Royal Mail and more. The email states that a package could not be delivered and you must pay a small fee (for an item that doesn’t exist!) so they are able to try again. DPD and Royal Mail, will never charge you to re-deliver an item.
If you receive a suspicious email (see example below), the first thing you must do before clicking on any links is CHECK the email address. If the email has come from a hotmail account or any other suspicious name, the email is a scam. As well as this, a legitimate email will always be addressed to you, so if you receive one that addresses you with your email or as ‘customer’ this will almost definitely be a scam.
Wilding also reported on people receiving the wrong item after ordering online. One consumer ordered a playstation and was delivered a package of dog food. You are in your full right to return a product that is not up to standard and you should do this by contacting the company you bought the product from. However, if you bought from a fake website, it is very unlikely they will offer you a refund, fake websites are scams and they are trying to con you out of your money. Therefore, before buying an item online from a company you have not heard of before you MUST check up on the website and do your research. Check their reviews, check their URL and always check the Returns and Refund policy. You can find out more information on how to protect yourself against this scam in our Black Friday Watchlist.
You must report any scam you have come across to Action Fraud or the police if you are in Scotland. If you have bought from a legitimate company, such as eBay, Facebook Marketplace or Amazon, contact them immediately about the scam as they may be able to offer you some form of protection.
Tell us here at IPS in the comments below if you have come across any of these scams, we need to hear your stories so that we can share them with others to help protect our community. And remember, it’s not too late to protect your friends and family from Phishing, share this article with them so they know what to look out for.
Don’t be disappointed on Christmas day and find yourself out of pocket. Stay aware at all times.
Image from the BBC’s Morning Live.