Top 3 scams to watch out for this week

Once again, our members have been pro-actively sharing information about the scams they are seeing.

Below are the IPS members’ ‘Top 3’ on 15 December 2021.

Make sure you are up to date with their advice on how to avoid them. 

Please share this with your friends and family to keep them aware and protected.

IPS’s Early Scam Warning System, in the news

Thank you to all the members who have contributed the scams they are experiencing with us, on our Facebook Group, website or emailing directly. It really does help us build this warning system and protect more people.

The warning system has been so effective, that our Omicron scam story has been picked up by national press. Read the article by clicking below.

So, please do continue to share your stories and make sure you share with your family and friends so we can all stay protected together.

IP Address

1 - IP Address Scam

What is the scam and how does it work? 

Scammers inform victims of ‘suspicious activity’ on their internet IP address.  This is a red flag to look out for.  A victim receives a telephone call from a criminal pretending to be from Virgin Media Support telling about this activity. The scammers will say they are happy to share this evidence and ask victims to go online and visit a (fake) website.  The scam happens from this website which can capture personal information AND installs software which gives the criminal access to victims’ devices.

Member Quote

“Another scam.

01208 247 109

This time from “Virgin Media Support” 

A man said there had been suspicious activity on my internet IP address and he wanted to show me evidence of it.

He wanted me to go to a website called and install the some software.

He asked me what I could see on the screen, I said it was warning me about a scam. (I was already convinced he was a scammer) He didn’t realise I was calling him a scammer and asked me to go to I said, “So you want to take control of my computer?” He told me he had to do that in order to show me the problems. I told him that I knew it was a scam from the moment he began speaking but at least I had wasted his time, I hung up before he could respond.”


What IPS suggest you do

  • Never hand over any personal information or banking details to anyone, least of all those who call you out of the blue. 
  • If you made a note of the number that called you, report it to your service provider (eg BT or Sky) as a scam call and request their advice on how to block such calls.
  • If you believe you have been a victim of a scam please contact your bank, if you have lost money, and Action Fraud or call 0300 123 2040, immediately.  
  • Note that Action Fraud now offer a ‘Live Chat’ service.


What is the scam and how does it work

This one is an email offering a NHS COVID-19 passport which  of course is fake because they aren’t distributed by email.  The scammers behind the email are phishing for personal and/or financial information from anyone who falls for it.

Member quote

“This email looks very plausible but I still think it’s a scam. Especially as I have never ordered a COVID-19 passport!”

As you can see from the image, the email address is bogus and the email content does not use the victim’s name or title because the same email goes to everyone in a mass mailing.

What IPS suggests you do 

  • These ‘passports’ DO NOT EXIST .
  • Your vaccination status is visible in the free NHS app or a hard copy will suffice. 
  • If you feel you have been a victim of this type of fraud, again, report it to your bank immediately and to Action Fraud.
  • Action Fraud are also able to offer a live chat service to victims
  • Ensure you have anti-virus software to protect your device from any malware / viruses that may be contained within the email.

3 - Amazon scam

What is the scam?

Amazon again! This is about phishing emails from scammers pretending to be Amazon.  The criminals dispatching emails to unsuspecting people, many of whom don’t even have dealings with Amazon. 

Member quote

Two examples of those emails reported by our members in the last week:  

1 ) ‘Amazon UK has chosen Mansfield as one of the winner cities’  was the subject line.

“To get my gift I just have to answer a 30 sec Christmas survey,  then click OK.  Obviously i have not done the survey.  The contact name came via a withheld name and number.”

2) “I got one this morning from Amazon.  It said that my prime account was about to auto renew at £79.99 but if I respond to the email I can renew for less!!! I don’t have an account so easily identified the scam but others may not read all of it!”

What IPS suggests you do  

  • Report suspicious ‘Amazon emails’ to Amazon by forwarding the email to  
  • You can also send them to the government body tracking these scams, by forwarding it
  • Report this to your bank immediately in order to register the scam attempt with its fraud section.  
  • If you feel you have been a victim of  this type of fraud please also report it to Action Fraud. 
Amazon Logo

If you found this article interesting – have a look at our previous Scam Alerts.

Please share this with family and friends to help protect them and keep them safe from scams and fraud.

To report scams you may have experienced to other community members, please join our IPS Members Community Facebook group or log into your IPS account and comment below.  Alternatively, please email us with your story –

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