The Individual Protection Service (IPS) Ltd. is committed to ensuring the protection and privacy of your personal data you share with us. For the data you share with us, IPS will act as the data controller, processing your data on the basis of your express consent. IPS’ Information Commissioner’s Office Registration Number is ZA279031.
Your personal data will be processed in order to register your details with the Telephone Preference Service, Mailing Preference Service and other services designed to reduce unwanted direct marketing and/or reduce paper usage. We will not register your details to any service without your express permission.
Only if we have your express consent, we will also process your personal data for the purpose of introducing you to organisations in the sectors you request. We will share all relevant data disclosed with the relevant organisations to help them deal with your request more effectively. We ask for your individual express permission to introduce you to organisations in each sector.
When you become a member of the IPS, with your consent, we collect the necessary information to register you with the Telephone Preference Service (TPS) and Mail Preference Service (MPS) and our own Individual Protection Service. This includes:
Your name, address, email address and telephone number(s).
We will also, provided you offer consent, use this information as our contact information for you, should we need to contact you. We will ask you to set up a Username and Password to access some Member-only information on our website. You should treat these like all similar information and not reveal them to others.
When you become a member of the IPS and request services, policies or products from our partners, we need to collect certain information about you to process your request. Also, when you contact us, in any way, we may update your personal information or membership records. This will allow us to provide you with a higher level of service.
The information we will normally collect about you will be:
(NOTE; all data collected in this section is offered voluntarily and only processed with your consent.)
IPS relies on Consent to process members’ personal data.
You are given the option to opt out of each part of your membership, or your IPS membership as a whole, at any time. If an Opt Out request is issued, we will action it within 14 days.
ou have the option to Opt Out any or all of;
If you have had no interaction with the IPS for 24 months we will remove your data from our system. An interaction is defined as;
There are certain circumstances where we will need to disclose your personal information to a third party, these include:
We use cookies and similar technologies, such as ‘tags’ and ‘pixels’, to understand and improve your customer experience as you use our website and to provide you with relevant content. This section provides more information about cookies, including how we use them and how you can exercise your choices about our use of cookies.
Cookies are small text files containing a unique identifier, which are stored on your computer or mobile device so that your device can be recognised when you use a particular website or app. They can be used only for the duration of your visit or they can be used to measure how you interact with services and content over time. Cookies help to provide important features and functionality on our website and to improve our Members’ experience.
When you consent to cookies, these may be used to do the following:
In order to ensure that we are able to match your profile and areas of interests most accurately to our selected business partners, we will assess and analyse the personal data you share with us. This may include both;
The use of third parties to analyse and segment IPS members’ personal data.
At all times we will ensure that any third parties handle and process your data in a secure and compliant manner. We will ensure that any third parties’ data used to match or augment the data you have shared has been obtained and processed by the third party in an open and compliant manner. Other than for these purposes we will never pass your personal data to any third parties, with the exception of IPS’s partners you have specifically selected to hear from.
As you share more data with us, we will start to use automated decision making techniques in order to make accurate assessments of your profile and potential needs. Thus we will be able to continue to – with your consent – present you with partner offers and services we think will be of value or interest. If you are not happy with this, or any other aspect of our processing of your data, please let us know info@ipscommunity.co.uk.
IPS uses a variety of tools and systems in order to deliver services to our Members. IPS is satisfied that the providers of these tools handle and process any personal data in a way that respects data protection law and our obligations to members.
The tools and systems which IPS uses to process personal data – and the purposes they fulfil – are listed here
Tool or System name | Purpose |
Advanced Custom Fields PRO | A website plug-in for content editing |
GravityForms | A website plug-in to create forms for information collection |
Zoho CRM | The system that maintains member details |
Zoho Flow | An integration platform that creates customised workflows |
Zoho SalesIQ | A tool that shows which part of our website people are visiting |
The EU General Data Protection Regulation (GDPR) and the 2018 Data Protection Act (DPA) offer UK consumers more rights in accessing and using the personal data that organisations hold on them, than ever before. We fully support this regulation change and have highlighted your rights below. To see more information on GDPR and your rights, please click on the link at the bottom of the page.
More detailed information on each of the rights can be found here: https://ico.org.uk/for-organisations/data-protection-reform/overview-of-the-gdpr/individuals-rights/
This Privacy Policy will be updated from time to time. This version is dated 2nd October 2020.